Requests-for-Information (RFI’s) can help a project run smoothly and on schedule, or they can cause delays that can mean cost overruns and lost profit. Most construction management software doesn’t attempt to address the root cause of RFI problems – poor communication and a lack of accountability from the people responsible for answering or “closing” an RFI.
A project team member creates an RFI by clicking a single button on the RFI page and then assigning the RFI to a specific project team member. In addition to the person responsible for closing the RFI, a distribution list of the people affected by this RFI can be included. This way the RFI process has more transparency and accountability.